This innovative, multi-device e-learning course provides learners with the knowledge they need to achieve a level 2 customer service qualification in a fun and interactive way.


What does it cover?

The course content has been written by leading experts in the field of customer service and learners will cover the following topics:

  • customer service principles
  • customers’ needs and expectations
  • behaviour and interpersonal skills
  • responding to problems or complaints

Level 2 Customer Service E learning

SKU: 3004
£15.00 Regular Price
£13.50Sale Price


    We’re happy to let our course speak for itself by giving you access to a free interactive demonstration right now through our Learning Management System, which will give you the option of ‘learner’ or ‘manager’ to select from – please select ‘learner’. Simply enter the word ‘demo’ in both the username and password fields to access a demonstration of this course and any others you may be interested in.


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